Since Petz.com is a world-wide site, some of you may want individualized attention for the country you are living in. Here is some contact information for other Ubi offices around the world:
AUSTRALIA
SOFTWARE SUPPORT:
Technical Support Hot Line: 1902 262 102
Calls are charged at $1.98 per minute including GST
Higher for mobile/public phones
E-mail address for tech support:
support@ubisoft.com.au
Mailing Address:
Ubi Soft Entertainment Australia
PO Box 1749
Strawberry Hills NSW 2012
Australia
UK
Please email your local Ubi Soft representative if you can't find your answer in the manual, in the in-game help or on http://support.ubi.com:
techsupport@ubisoft.co.uk
CANADA
ONLINE SUPPORT:
Check the website at http://support.ubi.com/, for answers to frequently asked questions, patches, and other technical support information. If you cannot find the answer to your question, fill out and submit the online form.
En Français: http://supportca.ubi.com/
PHONE SUPPORT:
Our technical support number is (919) 460-9778. Be sure to have all the bulleted information above available when you call. Note that this number is for support only. We cannot give game hints on this line. Though technical support is a free service, long distance charges may apply.
En Français: (514) 490-2090
Be advised that our U.S. Technical Support Representatives are available to help you Monday-Friday from 9 am- 9 pm (Eastern Standard Time).
BY STANDARD MAIL:
If all else fails you can write to us at:
Ubi Soft Technical Support
3200 Gateway Centre Blvd., Suite 100
Morrisville, NC 27560
En Français:
Ubi Soft Entertainment
5505 Boul. St-Laurent, Suite 5000
Montreal, Qc
H2T 1S6 |
